Last updated: 11 April 2026
These Terms of Service govern your use of Envio. Please read them carefully before creating an account. By using the service, you confirm that you have read, understood, and agree to be bound by these terms.
Envio is an AI-powered email campaign planning tool for ecommerce stores. The service is currently operated by an individual (the "Operator"). By creating an account and using Envio, you agree to these Terms of Service. If you do not agree, do not use the service. For any questions, contact us at support@envioapp.com.
Envio generates campaign plans and marketing copy based on your website content. It is a content generation tool — not an email sending platform, marketing agency, or guarantor of results. Envio does not send emails on your behalf. You are responsible for reviewing all generated content before sending it, and for ensuring it complies with the laws of your jurisdiction, including email marketing regulations such as CAN-SPAM, CASL, and the UK and EU GDPR. The copy Envio generates is a starting point — you should review it for accuracy, tone, and appropriateness before use.
You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure. Each account and free trial is limited to one website URL per person — we reserve the right to terminate accounts that attempt to circumvent this limit. You must be at least 18 years old to use Envio.
New accounts receive a free trial period during which you can access all features of Envio at no cost. At the end of the trial, continued access requires a paid subscription. We reserve the right to change the length or terms of the free trial at any time. The trial is intended for genuine evaluation of the service — we reserve the right to terminate trial accounts that appear to be abusing the system.
Paid subscriptions are billed monthly. You can cancel at any time from the Settings page — cancellation takes effect at the end of your current billing period and you retain access until then. We do not offer refunds for partial billing periods. Prices may change with reasonable notice. If we increase your price, we will notify you at least 30 days in advance and you may cancel before the new price takes effect.
Content generated by Envio is produced by an AI system and may contain inaccuracies, errors, or content that is not suitable for your specific audience or context. You are solely responsible for reviewing, editing, and approving all content before use. Envio makes no warranties about the accuracy, completeness, or fitness for purpose of any generated content. Do not use generated content without reviewing it first.
You agree not to use Envio to generate content that is misleading, deceptive, defamatory, or illegal. You agree not to attempt to reverse engineer, scrape, or abuse the service. You agree not to use Envio to send spam or to violate any applicable email marketing laws. We reserve the right to suspend or terminate accounts that violate these terms without notice.
You retain ownership of all content you input into Envio, including your website content and any information you provide. You also own the campaign plans and copy that Envio generates for you — once generated, it is yours to use, edit, and distribute as you see fit. We do not claim any rights over your generated content. You grant us a limited licence to process your content solely for the purpose of providing the service.
The Envio name, logo, and product design are the property of the Operator. You may not use them without permission. Nothing in these terms transfers any intellectual property rights to you beyond what is explicitly stated.
To the maximum extent permitted by law, Envio and its Operator shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to loss of revenue, loss of data, or damage to your brand resulting from the use of AI-generated content. Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid us in the three months preceding the claim. If you are on a free trial, our liability is limited to $0.
Envio is provided "as is" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that the output will meet your expectations. AI-generated content is not a substitute for professional marketing advice.
We reserve the right to modify, suspend, or discontinue any part of the service at any time. We will provide reasonable notice of significant changes where possible. Continued use of Envio after changes to these terms constitutes acceptance of the updated terms.
These terms are governed by the laws of the jurisdiction in which the Operator is resident. Any disputes shall be resolved in the courts of that jurisdiction. If you are an EU consumer, you may also benefit from the mandatory consumer protection laws of your country of residence.
For any questions about these terms, contact us at support@envioapp.com.